Hi Anaya, a senior Go role on a payments team. Hybrid, with the salary band in the brief.
Anaya
Interesting. How many days in the office?
Zia
Three days in Bangalore. Want a voice interview this week?
Zia
Booked: interview Thursday 16:30
Naira report cardVoice · Naira
Maya Thompson·Applied for Collections Specialist·Interviewed Sep 27, 2026, 38 min
74.0/ 100 overall
AlignedIntegrity 96%English (CEFR) B2
Strongly not alignedAlignedStrongly aligned
“Clear, calm caller who secured a payment plan without pressure tactics; audit caught 4 of 5 compliance slips. Speaks fluently at a natural call pace.”
Handle a Customer Who Disputes a Past-Due Balance
M2Voice only
Module Score4.1 / 5
Strengths
Verified identity before discussing the balance
Offered a concrete 3-month plan unprompted
Weaknesses
Slight hesitation stating the exact due date
Did not repeat the total balance for confirmation
Evidence (transcript quotes)
“I understand this is frustrating — let's find a plan that works for you and confirm it today.”
Naira report cardVoice · Naira
Maya Thompson·Applied for Collections Specialist·Interviewed Sep 27, 2026, 38 min
74.0/ 100 overall
AlignedIntegrity 96%English (CEFR) B2
Strongly not alignedAlignedStrongly aligned
“Clear, calm caller who secured a payment plan without pressure tactics; audit caught 4 of 5 compliance slips. Speaks fluently at a natural call pace.”
Handle a Customer Who Disputes a Past-Due Balance
M2Voice only
Module Score4.1 / 5
Strengths
Verified identity before discussing the balance
Offered a concrete 3-month plan unprompted
Weaknesses
Slight hesitation stating the exact due date
Did not repeat the total balance for confirmation
Evidence (transcript quotes)
“I understand this is frustrating — let's find a plan that works for you and confirm it today.”
Give a machine two kinds of screening question: factual constraints such as notice period, location and compensation expectation, and follow-up probing that produces evidence rather than a verdict. Do not ask it to judge team fit, which needs company context. Keep the list to about four genuine gates, ask for numbers rather than comfort levels, and separate compound questions.
The screen is where roles are actually lost
Not at sourcing, and not at the final interview. Roles are lost in the gap where a candidate looked right, took up three people’s time, and turned out to have a constraint that was knowable in the first two minutes.
Screening exists to close that gap, and it is the stage most often handed to a machine. Which makes the question of what a machine can genuinely verify worth answering properly, rather than handing over the same list you would give a junior recruiter.
Three kinds of question, and only two belong here
Kind
Example
Give it to a machine?
Factual and checkable
What is your notice period? Are you able to work from Pune? What are you expecting on base?
Yes. This is the whole point. Cheap to ask, expensive to discover late.
Verifiable by follow-up
You led that migration — who disagreed with the approach, and what did that cost?
Yes, with a caveat. A structured conversation probes this well. The output is evidence, not a verdict.
Judgement about fit
Would they thrive on this team? Are they ambitious enough for where we are going?
No. The context lives in your company and cannot be assessed from outside it.
A screening question is worth asking if a wrong answer would stop the process. Everything else is curiosity.
Write them so the answer is unambiguous
Ask for the number, not the comfort level.“Are you flexible on salary?” produces a yes from everyone. “What figure would make you accept?” produces a number you can act on.
Ask about the constraint, not the preference.“Would you consider relocating?” and “Can you be in Pune from January?” are different questions and only one of them screens.
Separate compound questions. Notice period and buyout willingness are two facts. Asked together, you reliably get one answer.
Avoid anything that invites a performance.“Why do you want this role?” at screening stage produces a rehearsed paragraph from everyone and separates nobody.
Four is usually the right number
Long screening lists degrade in two ways at once. Candidates start answering to get through it, so the later answers are worse than the early ones, and a screen that feels like a form is the first place a strong candidate disengages, because they have other options and this one is already tedious.
Pick the constraints that would genuinely stop the process for this role. On most roles that is location, notice, money, and one thing specific to the job.
The gap questions matter more than the standard ones
The standard set is the same for everyone, so it tells you nothing about an individual beyond the constraint. The higher-value question is the one that only applies to this candidate: the requirement their profile never addressed, the two-year gap, the title that could mean two different jobs.
Doing this manually means reading every profile carefully enough to spot the gap and remembering to raise it. That is precisely the discipline that collapses at volume, and it is the part worth automating.
What to do with the answers
Treat a factual answer as decisive. If someone cannot be in the location and the role is genuinely onsite, that is the end, and continuing wastes both parties’ time.
Treat a probed answer as evidence for the human interview rather than a verdict. It tells you what to push on, not whether to hire.
Record everything against the candidate. The most common failure is a good answer given in a conversation nobody wrote down, rediscovered at offer stage.
Common questions
What screening questions should an AI ask candidates?
Factual constraints that would stop the process — notice period, location feasibility, compensation expectation, work authorisation — plus follow-up probing on claims made in a profile. It should not be asked to judge team or culture fit.
How many screening questions should you ask?
Around four genuine gates. Longer lists degrade answer quality as candidates rush to finish, and a screen that feels like a form is where strong candidates with other options disengage.
How should screening questions be worded?
Ask for the number rather than the comfort level: what figure would make you accept, not whether you are flexible. Ask about the constraint rather than the preference, and split compound questions, since notice period and buyout willingness asked together reliably return one answer.