We run a live search with you, end to end. Nothing is sent to candidates.
Book a demo (opens in a new tab)A live voice interview from a browser link, at any hour, with no app or account. Scored against your role, with a report you can defend.
Naira
Listening
A worker crashes after sending but before it records the send. What happens on the retry?
The retry would send twice, so I key every reminder by invoice and day. The worker checks the key first.
Where does that key live, and what about quiet hours?
In the same store as the job. The scheduler sets the send time from the customer's time zone.
Send each customer one reminder per overdue invoice, on time.
SSO, a data agreement, an audit log, budget caps and presets for every role.
One plan and rubric for every candidate, must-pass items, and every score backed by quotes from the interview.
An integrity score on every report. When it is low, a person decides — it never changes the score.
Naira builds each interview from your job description, so every candidate is asked about their own kind of work. Ten role families to start from, healthcare and regulated work included.
Backend, frontend, DevOps, ML and security
Account executives, SDRs and RevOps
Product managers, designers and analysts
Brand, demand gen, content and growth
HR partners, recruiters, compensation and L&D
FP&A, accounting, treasury and planning
BizOps, programs, strategy and procurement
Customer success, onboarding and calling teams
Counsel, compliance, contracts and legal ops
Clinical ops, pharma, medical affairs and regulatory
Not on the list? Naira reads your job description and builds the plan for that role and its level.
Naira has four kinds of module. The level of the role, L1 to L4, fixes which ones the candidate gets, so everyone at that level faces the same set.
| Level / module | M1Artifact Audit | M2Scenario Triage | M3System Design | M4Improve Artifact |
|---|---|---|---|---|
| L1Junior3 modules | M1 Artifact Audit included | M2 Scenario Triage included | Not included | M4 Improve Artifact included |
| L2Mid3 modules | M1 Artifact Audit included | Not included | M3 System Design included | M4 Improve Artifact included |
| L3Senior2 modules | M1 Artifact Audit included | Not included | M3 System Design included | Not included |
| L4Staff · lead · principal3 modules | M1 Artifact Audit included | M2 Scenario Triage included | M3 System Design included | Not included |
The candidate reviews a piece of work and finds what is wrong with it, and why it matters.
Document or code, read-onlyA case or situation, talked through by voice: what to do first, what to ask, what to say. Role-play lives here.
Voice onlyThe candidate gets a brief with the situation and its limits, then designs the approach: a process, a plan or a system.
A brief on screenThe candidate gets an editable piece of work and improves it while Naira asks about the changes.
Document or code, editableNaira talks while the screen shows the work for that module. Non-technical roles get documents. Code appears only when the role is technical.
In a scenario module Naira becomes the customer, the patient or the stakeholder, and the candidate handles the conversation live.
A customer with a complaint, a patient with a question, a stakeholder who pushes back.
The scenario comes from your own task brief or document, not from the job description alone.
What would you do first, and why? Scenario modules follow the decision, then the reasons.
I'm calling about the account ending in 4471. Our records show a past-due balance of $1,240. Were you aware of that?
No, that can't be right. I made a payment last month. This has to be a mistake.
I understand this is frustrating, and I want to get it right with you. I see a payment of $300 on the 12th, which leaves $1,240 outstanding.
That still doesn't sound right to me. I don't want to just take your word for it.
For work that needs more time than a call, the candidate hands in a take-home. Each item is graded, then Naira talks it through with them by voice.
Naira asks about the work itself, so the candidate explains what they handed in.
Take-home · 100 creditsThe interview is held in English. The report carries a CEFR estimate of the candidate's spoken English, judged on five criteria.
Every interview is conducted in English, for every role.
A level on the six-step CEFR scale, from A1 to C2.
Vocabulary, grammar, fluency, organisation and listening, each backed by what the candidate said.
Naira logs what happens in the browser during the interview and turns it into an integrity score from 0 to 100.
| When | Event | Severity | Detail |
|---|---|---|---|
| 21:40 | Copy | Low | Copy action detected |
100 means no violations. Every event is listed with when it happened and how serious it was.
The automatic verdict is held back for a human to review.
Integrity sits beside the interview score. It does not lower it.
An overall score out of 100, how well the candidate aligns with the role, and the evidence behind it, quoted from the interview.
Executive summary, rewards, risks, a development path and the next steps to take.
Each skill of the role, must-pass items marked, and “Not assessed” where the interview never reached it.
Every module with its strengths, weaknesses and quotes, plus the transcript with the audio recording.
Hiring managers open it without a login. The link expires after 14 days or when you revoke it.
Maya ThompsonApplied for Collections SpecialistInterviewed Sep 27, 2026, 38 min
74.0/ 100 overall
“Clear, calm caller who secured a payment plan without pressure tactics; audit caught 4 of 5 compliance slips. Speaks fluently at a natural call pace.”
Maya stayed calm with a customer disputing a past-due balance, gave the required disclosures before discussing money and closed on a confirmed three-month plan. Her call audit caught 4 of 5 planted compliance slips. Documentation accuracy is the weakest area.
Before we go any further, I have to let you know this call is recorded and this is an attempt to collect a debt.
So to confirm, you're agreeing to $415 today and $412.50 on the 5th and the following 5th — is that right?
Missed one undisclosed call-recording notice in the audit.
Hesitated on the exact due date and did not repeat the total balance.
Confirm the total balance and every due date before closing a call.
Play the role-play from 12:04 to hear how she handles pushback.
Focus on documentation and accounts nearing charge-off.
Spoken English level
B2Upper-Intermediate
Meets the role's B2 English requirement
Speaks clearly at an even pace and switches to plain words when a caller pushes back. Small grammar slips never got in the way of the meaning.
B2 on the CEFR (Common European Framework) scale. Determined by our mathematical models from the interview transcript and audio.
Vocabularyrange of words used
B2Uses collections terms correctly and switches to plain words with an upset caller.
| What they said | What it shows |
|---|---|
| “I can send you a written validation notice with the full payment history within five business days.” | The right collections term, used in context. |
| “Let's find a plan that works for you and confirm it today.” | Plain, customer-friendly wording under pressure. |
Grammaraccuracy
B22 mistakes in about 2,080 words. Slips were minor and never blocked the meaning.
| What they said | Correct form | Type |
|---|---|---|
| “The agent don't confirm who he was speaking to.” | The agent didn't confirm who he was speaking to. | Verb form |
| “If you would have called us earlier, we could set this up.” | If you had called us earlier, we could have set this up. | Conditional |
Fluencyflow and pace
B2Even pace with few long pauses; one pause of about 3 seconds before a compliance question.
| Measured from the audio | Candidate | What it means |
|---|---|---|
| Speaking pace | 148 words/min | How quickly they spoke overall. |
| Time to start answering | ≈ 1.4 s | How long they typically took to begin an answer. |
| Fluent stretch | ≈ 4.2 s | Average length of an unbroken run of speech. |
| What they said | What it shows |
|---|---|
| “Before we go any further, I have to let you know this call is recorded and this is an attempt to collect a debt.” | The required disclosure in one smooth run. |
| “The payment would be due on the — let me check — the fifth of next month.” | A brief restart while checking a date. |
Organisationcoherence
B2Answers follow a clear order: acknowledge, give the options, confirm the next step.
| What they said | Structure shown |
|---|---|
| “While your dispute is pending, we can also go ahead and set up a plan now, and I'll adjust it if the notice shows anything different.” | Acknowledges, offers an option, then states the condition. |
Listeninginteraction
C1Picks up the caller's constraints and adjusts the plan without being asked twice.
| Naira asked | How they answered |
|---|---|
| The 5th is tough for me — my paycheck comes on the 7th. Could we push it to the 8th instead? | “That's not a problem at all — I can move both follow-up payments to the 8th of each month instead of the 5th.” |
Acknowledged the customer's frustration before moving on to the balance.
Evidence
“I understand you're frustrated, and I'm not going to raise my voice back — let's work through this together.”
Offered a concrete next step and committed to a follow-up without being prompted.
Evidence
“I can send you a written validation notice with the full payment history within five business days.”
Gave the required disclosures before discussing money, even when the caller pushed to skip ahead.
Evidence
“Before we go any further, I have to let you know this call is recorded and this is an attempt to collect a debt.”
Caught most of the planted errors in the audit, but hesitated on exact due dates.
Evidence
“The agent quoted $1,180 instead of the correct $1,240 — I've flagged this as a payment-amount error.”
“Let me slow down and repeat that: the payment would be due on the fifth of next month.”
“I understand you're frustrated, and I'm not going to raise my voice back — let's work through this together.”
“I can offer a 3-month plan — $415 today, then two payments of $412.50. Does the 5th of each month work for you?”
“You have the right to dispute this debt in writing within thirty days, and I can send that notice if you'd like.”
“I'd call the promise-to-pay accounts first thing, since timing matters most for those.”
“I'll mark this call as a partial dispute pending written validation, per your request.”
Thanks for joining. To start, tell me about your current role and the kinds of calls you handle each day.
Here is the transcript of an outbound collections call. Walk me through every compliance issue you can find.
Which of those issues carries the most risk, and why?
I'll play a customer who disputes a past-due balance. Go ahead and open the call.
Tell me about a time a caller became angry with you. What did you do?
What is your current compensation?
What compensation are you expecting in this role?
What is your notice period?
That's everything from me. Do you have any questions about the role?
That's completely fair, Mr. Brooks. You have the right to dispute this debt, and I can send you a written validation notice with the full payment history within five business days. Would that work for you?
Yes, please send that. But what happens with the balance while I'm waiting on that?
Good question — while your dispute is pending, we can also go ahead and set up a plan now, and I'll adjust it if the notice shows anything different. I can offer a 3-month plan: $415 today, then two payments of $412.50 on the 5th of the following months. How does that sound?
The 5th is tough for me — my paycheck comes on the 7th. Could we push it to the 8th instead?
That's not a problem at all — I can move both follow-up payments to the 8th of each month instead of the 5th.
Graded after the interview from the whole conversation, 1 (weak) to 5 (excellent).
Strengths
Weaknesses
Evidence (transcript quotes)
Issues planted in the task
The task hid 5 deliberate issues. The candidate found 4 of 5.
Graded after the interview from the whole conversation, 1 (weak) to 5 (excellent).
Strengths
Weaknesses
Evidence (transcript quotes)
96 / 100
| When | Event | Severity | Detail |
|---|---|---|---|
| 11:26:22 AM | copy_paste | Low | Copy action detected |
| 11:39:05 AM | context_menu | Low | Right-click context menu attempted |
Every candidate for a role gets the same plan and rubric. Each module draws on a prepared bank of 15 to 25 questions, picked as the conversation goes.
The rubric items a role cannot do without are marked must-pass, and the report shows each one.
If the call drops, the same session picks up where it stopped, as long as the candidate is back within 24 hours.
Send the report to a hiring manager by link. No login needed; the link expires after 14 days or when you revoke it.
How it works, what it costs, and what your candidates see.
Naira runs a live voice interview from a browser link, any hour, with no app or account. It works for every role, industry and level, using the same plan and rubric for every candidate. Each interview ends in a report with a score out of 100, evidence from the transcript, an integrity score and an English level.
Any role, at any level. Naira builds the interview from your job description: engineering, sales, product, marketing, HR, finance, operations, customer success, legal, and healthcare or other regulated work.
L1 to L4 are seniority levels: junior, mid, senior, and staff, lead or principal. M1 to M4 are the module types: Artifact Audit, Scenario Triage, System Design and Improve Artifact. The level fixes the set: L1 gets M1, M2 and M4; L2 gets M1, M3 and M4; L3 gets M1 and M3; L4 gets M1, M2 and M3.
No. Candidates read and edit code in an editor Naira can see; nothing is executed. Code only appears when the role is technical. Every other role works on documents.
English. The report includes a CEFR estimate of the candidate's spoken English, with a level for vocabulary, grammar, fluency, organisation and listening.
Your plan sets the length. A live call is capped at 60 minutes, and each module at 30.
The same session resumes where it stopped, as long as the candidate rejoins within 24 hours.
The session is proctored: hidden tabs, lost focus, leaving fullscreen, copy, paste, right-click and the camera going off are logged. The report shows an integrity score from 0 to 100. Below 40 the verdict goes to a person, and it never changes the interview score.
No. They join from a browser link, at any hour, within the 14-day window of their invitation.
Hiring for several roles, or need something specific? We'll walk you through it.
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