We run a live search with you, end to end. Nothing is sent to candidates.
Book a demo (opens in a new tab)Your AI recruiting team ranks your applicant pile, states pay and shift on WhatsApp, checks spoken English on an upset-customer call, and hands you a shortlist.
Trusted by hiring teams at
Popular Motor Corporation
In support and collections the interview is the job. EmployLabs ranks the whole applicant pile, reaches people on WhatsApp, hears them on a hard call and shortlists the voices worth training.
Your team can only talk to a slice of them, so most applicants are never heard.
Different recruiters, different standards, and trainees who fail on day three.
Notice period, night shift and travel are asked late, then the offer falls apart.
Voice, chat and email service teams.
Outbound and recovery, handled with care.
US, UK and Australian process agents.
Three agents, built for the volume you carry.
MeeraAI recruiterMeera finds agents with the process, language and shift you need. Or upload applicant résumés yourself: scoring is free, so the whole batch is ranked.
| Candidate | Process experience | Match |
|---|---|---|
| Neha P. | Chat support, 2 yrs | 92% |
| Rohan D. | Voice process, 3 yrs | 89% |
| Farah S. | Email support, 1 yr | 84% |
| Kunal B. | Tech support, 2 yrs | 81% |
| Isha M. | Chat support, 1 yr | 77% |
ZiaOur career strategistZia messages on WhatsApp, SMS, email and calls. She states pay, shift and location up front, and answers the usual questions so applicants arrive informed.
Hi Neha, a chat support role on night shift. Pay and location are in the details.
Is the shift fixed or rotational?
Rotational nights. A 15-day notice period works. Shall I book a spoken English slot?
Booked: interview Friday 14:00
NairaAI interviewerNaira rates spoken English (CEFR), then plays a customer disputing a bill, written from your own material. Notice period, expected CTC and night-shift fit (when you add that question) go on the report.
Sort by score, check integrity, read the facts and send the best into training. Hiring managers read reports by link with no login.
Maya ThompsonApplied for Collections SpecialistInterviewed Sep 27, 2026, 38 min
74.0/ 100 overall
“Clear, calm caller who secured a payment plan without pressure tactics; audit caught 4 of 5 compliance slips. Speaks fluently at a natural call pace.”
Strengths
Weaknesses
Evidence (transcript quotes)
From the applicant pile to agents worth training.
Upload résumés; scoring is free, so every applicant is ranked.
Zia answers on WhatsApp and SMS, then books the slot.
A CEFR level and five criteria on every report.
An upset customer. Empathy, calm and resolution are scored.
Notice period, expected CTC, location; night-shift fit when you ask.
Spending stops at the cap; one switch stops everything.
How it works, what it costs, and what your candidates see.
EmployLabs gives you an AI recruiting team. Its interviewer, Naira, runs a live voice interview in English and reports a CEFR level with five criteria: vocabulary, grammar, fluency, organisation and listening. It can role-play a customer from your own material. Meera sources candidates, Zia reaches them on six channels and books interviews, and you decide from a report with audio.
Inside the interview. The report carries a CEFR level with five criteria (vocabulary, grammar, fluency, organisation and listening), on the same scale for everyone.
Yes, written from your own material: a disputed bill, a delayed refund or a late payment. It scores empathy, calm and whether the issue was resolved.
Yes. The role-play and questions are built from your role, and the report carries a CEFR level. Notice period is on it too, and night-shift fit when you add that question.
Yes. Upload the résumés and score them free. Zia reaches the people you pick, 25 new a day per role or 50 in fast mode, and Naira interviews them at any hour on the same rubric.
The role-play is built from your role and checks that the candidate stays polite and asks for a payment date without pressure.
The same session resumes where it stopped, within 24 hours, so nobody loses their interview.
Hiring for several roles, or need something specific? We'll walk you through it.
Talk to a specialist (opens in a new tab)Tell us who you need. We find, contact and interview them, and you meet the best.
